PATIENTS: How to pre order
Patient Pre-Ordering is easy and efficient!
Place your Pre-Order on our online menu and wait for the confirmation text that your order is ready. Once you receive confirmation that your order is ready, you are welcome to come purchase it by either the Drive Thru around the back of the building OR come inside and an agent will grab your bag.
Adding products at the drive thru window is not permitted.
Patients can add products to their pre-order when shopping inside.
Medical Cannabis Pre-Orders are held until the end of the next business day.
[example: place order on Monday, we will hold until close of business on Tuesday]
PAYMENT: We accept Cash OR CanPay.
IF YOU HAVE NEVER MADE A PURCHASE AT POSITIVE ENERGY BEFORE,
please complete our quick initial patient intake form online here.
Pre-Order YOUR medicine ONLINE:
You can place an order as a guest and opt not to make an account OR you can add a password with your email address to create your account (all of this is prompted when you place an order)
To check out as a guest, you will need to confirm your number through text verification. YOU DO NOT NEED TO UPLOAD ANY PICTURES.
You can place an order through our online menu when we are closed for next day pick up.
If you have not received a text that your order has been received, please email us at email@example.com . We will respond ASAP
3 Things To Remember about Pre-Order Pick Ups:
1) If you know your allotment is low //OR// if you are near the expiration date of your written certification OR MCA card, please log in to your patient profile to check it prior to ordering.
Unfortunately with the volume of orders we receive, we cannot check every patient profile prior to their arrival.
It is your responsibility to know if your medical certification/card is still valid and if you have enough allotment to purchase what you have pre-ordered.
All patient profiles are checked for ability to purchase upon patient arrival, per MCA's regulations. If you have issues finding this information, you can call or email firstname.lastname@example.org.
2) Discounts (if applicable) and Loyalty Rewards Points will be applied when you pay.
You can always ask to apply loyalty reward points to purchases when paying. Please review how many points you have prior to arrival and know how you would like them applied.
3) You can purchase your pre-order at the drive thru or you can come in to the dispensary and finalize your transaction on the sales floor.